Maintenance Plan Template

You can use this Maintenance Plan template to provide Tech Support personnel with the information necessary to maintain IT systems effectively. Use this template to:

Define the support environment, roles & responsibilities, maintenance activities.
Monitor the system for continued performance and provide the necessary system modifications.
Identify the support environment, including the development, maintenance, and target host environments

This Maintenance Plan template includes a 19 page template in MS Word™ format, which can be easily modified for your next project.

Maintenance Plan Template: Screenshots

This Maintenance Plan template also defines the support environment, roles and responsibilities, and scheduled activities essential to support and maintenance. It also tracks tasks in the Maintenance Tracking, Server Maintenance and Maintenance Log spreadsheets and provide information on the procedures necessary for developers to maintain the software.

Here are some sample screenshots of the Maintenance Plan template:

Maintenance Plan Template: Approval Page

Maintenance Plan Template: Chapter 1, Executive Summary

Maintenance Plan Template: Chapter 2, System Details

Maintenance Plan Template: Chapter 3, Support Environment

Maintenance Plan Template: Chapter 4, Project Team

Maintenance Plan Template: Chapter 5, Management Approach

Maintenance Plan Template: Chapter 5.4, Constraints

Maintenance Plan Template: Chapter 6, Technical Approach

Maintenance Plan Template: Chapter 7, Maintenance Procedures

Maintenance Plan Template: Chapter 8, Database Maintenance Procedure

Download Now for only $9.99

Maintenance Plan Template: Table of Contents

1. Executive Summary
1.1 Background
1.2 Objectives
1.3 Scope
1.4 Relationship to Other Plans

2 System Details
2.1 System Organization
2.2 Details
2.2.1 Security
2.2.2 Points of Contact
2.2.3 Authorized Usage

3 Support Environment
3.1 Equipment Environment
3.1.1 Computer Hardware
3.1.2 Facilities
3.2 Support Software
3.3 Storage Requirements

4 Project Team
4.1 Roles and Responsibilities
4.2 Training

5 Management Approach
5.1 Priorities
5.2 Schedule
5.3 Tasks
5.4 Constraints
5.5 Assumptions
5.6 Dependencies

6 Technical Approach
6.1 Types of Maintenance Activities
6.2 Configuration Management
6.3 Risk Assessment
6.4 Testing
6.5 System Protection
6.6 Special Processes
6.7 Maintenance Reports
6.8 Documentation
6.9 Quality Assurance Activities

7 Maintenance Procedures
7.1 Consolidated Unit List
7.2 Maintenance Procedure for Software Unit [x] 7.2.1 Description
7.2.2 Conventions
7.2.3 Verification Procedures
7.2.4 Error Conditions
7.3 Maintenance Procedure for Software Unit [x] 7.4 Maintenance Procedure for Software Unit [x]

8 Database Maintenance Procedure
8.1 Database [x] 8.1.1 General Characteristics
8.1.1.1 Permanency
8.1.1.2 Storage
8.1.1.3 Restrictions
8.1.2 Organization and Detailed Description

9 Appendix A