You can use this Business Case template (MS Word 22 pages) to outline the Business Need, Current Process, Services, Expected Benefits, Change Analysis, Cost estimate, Cost/Benefit Analysis, and Project Schedule. You can easily modify this MS Word template, which includes sample text in each chapter to get you started.
Business Case: Table of Contents
1 Executive Summary
1.1 Business Need
1.2 Anticipated Outcomes
1.3 Justification
1.4 Critical Success Factors
2 Governance and Analysis Team
2.1 Governance
2.2 Business Case Team Members
3 Current Position
3.1 Current Process & Services
3.2 Current Technology Environment
3.2.1 Current Software
3.2.2 Current Hardware
4 Future Process
4.1 Process Description
4.2 Performance Measures
4.3 Proposed Technology Environment
4.3.1 Methodology For Technology Selection
4.3.2 Statutory Fulfillment
4.3.3 Strategic Alignment
4.3.4 Alternatives Analysis
4.3.5 Appropriateness of Technology
4.3.6 Proposed Software
4.3.7 Proposed Hardware
5 Expected Risks
6 Expected Benefits
7 Change Analysis
8 Cost Estimate
9 Cost/Benefit Analysis
10 Project Schedule
10.1 Project Milestones
10.2 Assumptions
10.3 Constraints
10.4 Dependencies
11 Appendix
11.1 Glossary of Terms
11.2 Acronyms and Abbreviations