Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
There are no shipping charges. All items are delivered online.
Which payment methods are accepted in the Online Shop?
You can pay by credit card or PayPal.
How long will delivery take?
After you buy the item, wait for a moment and a Download page will appear. This has a link to the file for you to save to your computer. We also send you out an email with a link to the files.
How secure is shopping in the Online Shop? Is my data protected?
Yes, the sales pages are encrypted with SSL.
What exactly happens after ordering?
A download web page appears after a few moments. You can download the templates here. We also send you an invoice with a link to each of the items you ordered.
Do I receive an invoice for my order?
Yes, we send an invoice out with all the items listed that you bought.